Use caution Medical device recall · FDA · Published April 15, 2024

Philips Incisive CT X-Ray System Recall: Metal Component May Expel Fragments

Philips recalls specific models of Incisive CT computed tomography systems due to a metal mounting box that may become compromised, potentially expelling fragments during rotation. Affected units include model 728144 with listed serial numbers.

Plain-English summary generated from official FDA data by GovInfoNow · Published by Carlos Caban · How we make summaries

🇺🇸 FDA recall #Z-1872-2024Medical device Philips ›

Use caution until it’s fixed

Metal mounting box on the rotating scanner on rotor (heat change box) located within the Incisive CT system, may become compromised, resulting in potential contact with other gantry components located within the Incisive CT system during rotation. Resulting in a fragment of a damaged component expelled at a low velocity

Take action

Contact the company

Recalling firmPhilips North America Llc222 Jacobs St · Cambridge, MA 02141-2289

✎ GovInfoNow plain-language explainer

Philips is recalling certain Incisive CT computed tomography systems because a metal component inside the machine could become damaged and release small fragments during operation. This poses a risk of injury to people near the machine during scans. Read more at govinfonow.com/recall/55405-philips-incisive-ct-x-ray-system-recall-metal-component-may.

Source Summary by GovInfoNow · govinfonow.com/recall/55405-philips-incisive-ct-x-ray-system-recall-metal-component-may · Updated August 19, 2026 · FDA enforcement record: FDA #Z-1872-2024

Cite this page

“Philips Incisive CT X-Ray System Recall: Metal Component May Expel Fragments.” GovInfoNow, updated August 19, 2026. https://govinfonow.com/recall/55405-philips-incisive-ct-x-ray-system-recall-metal-component-may. Based on FDA recall #Z-1872-2024 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-1872-2024%22&limit=1).

The FDA announced on April 15, 2024, that Philips North America LLC is recalling the Incisive CT Computed Tomography X-Ray System due to a potential fragment expulsion hazard. The agency issued recall number Z-1872-2024 for the voluntary Class II recall affecting units distributed worldwide.

How to tell if you have it

Brand: Philips
Product: Incisive CT - Computed Tomography X-Ray System
Model Number: 728144
Serial Numbers: 34002, 34006, 34007, 34018, 34019, 34023, 34025, 34026, 34031, 34032, 34033, 34038, 34040, 34041, 34042, 34047, 34049, 34050, 34051, 34052, 34053, 34054, 34055, 34056, 34057, 34058, 34059, 34060, 34064, 34066, 34067, 34068, 34071, 34072, 34073, 34074, 34075, 34077, 34078, 34079, 34080, 34081, 34082, 34083, 34085, 34086, 34088, 34089, 34090, 34091, 34092, 34093, 34095, 34097, 34100, 34101, 34102, 34103, 34105, 34106, 34111, 34112, 34116, 34117, 34119, 34122, 34126, 34128, 34130, 34131, 34132, 34133, 34134, 34135, 34137, 34146, 34149, 34150, 34152, 34153, 34160, 34162, 34163, 34164, 34165, 34168, 34169, 34174, 34175, 34179, 34187, 34190, 34191, 34193, 34195, 34198, 34201, 34203, 34206, 34208, 34218, 34221, 34223, 34226, 34229, 34235, 34240, 34244, 34251, 34257, 34259, 34260, 34263, 34264, 34265, 34267, 34270, 34276, 34277, 34279, 34280, 34281, 34282, 34285, 34289, 34294, 34295, 34301, 34315, 34324, 34325, 34326, 34327, 34335, 34337, 34338, 34344, 34348, 34350, 34351, 34358, 34367, 34368, 34374, 34384, 34385, 550243, 550503

The hazard

According to the FDA, the metal mounting box on the rotating scanner's rotor may become compromised due to heat changes. This damage could result in contact with other gantry components during rotation and the expulsion of a fragment at low velocity.

Context

GovInfoNow's records show Philips North America LLC has issued 129 other recalls since July 12, 2017. Recent brand recalls include the Achieva 1.5T system on August 21, 2026, and the Spectral CT 7500 Scanner on August 18, 2026. Other recent recalls of similar products include the Philips Incisive CT Recall for unstable sensors on December 3, 2025, and the Philips Incisive CT Software V4.5/V5.0 Recall on June 26, 2026.

How to tell if you have this one

Check if your Incisive CT system has model number 728144 and serial numbers listed in the provided range (e.g., 34002, 34006, 34007, etc.). The device is sold by Philips North America.

Brand
Philips
Category
Medical device

FDA recall event · 2 products

All 2 products in this recall

FDA lists each product line separately under one recall event. Check your product description, lot or code numbers against each row. Every row shares the hazard and remedy on this page.

Classification
Class II
Status
Ongoing
Distribution
Worldwide - US Nationwide distribution.

Recall number	Product, codes & lots	Quantity
Z-1871-2024	Incisive CT - Computed Tomography X-Ray System intended to produce cross-sectional images of the body. Model Number: 728143; UDI-DI: (01) 00884838085015 (21) + Serial number Serial Numbers- Applied to FCO72800819: 500046, 500064, 500074, 500102, 500110, 500111, 500145, 500168, 500178, 500211 500216, 500217, 500222, 500225, 500230, 500240, 500242. Serial Number-Applied to FCO72800820 : 500615	18 units
Z-1872-2024	Incisive CT - Computed Tomography X-Ray System intended to produce cross-sectional images of the body. Model Number: 728144; UDI-DI: Unique Device Identifier Rule: {01)00884838105508(21) + Serial number Serial Numbers-Applied to FCO72800820: 34002 34006 34007 34018 34019 34023 34025 34026 34031 34032 34033 34038 34040 34041 34042 34047 34049 34050 34051 34052 34053 34054 34055 34056 34057 34058 34059 34060 34064 34066 34067 34068 34071 34072 34073 34074 34075 34077 34078 34079 34080 34081 34082 34083 34085 34086 34088 34089 34090 34091 34092 34093 34095 34097 34100 34101 34102 34103 34105 34106 34111 34112 34116 34117 34119 34122 34126 34128 34130 34131 34132 34133 34134 34135 34137 34146 34149 34150 34152 34153 34160 34162 34163 34164 34165 34168 34169 34174 34175 34179 34187 34190 34191 34193 34195 34198 34201 34203 34206 34208 34218 34221 34223 34226 34229 34235 34240 34244 34251 34257 34259 34260 34263 34264 34265 34267 34270 34276 34277 34279 34280 34281 34282 34285 34289 34294 34295 34301 34315 34324 34325 34326 34327 34335 34337 34338 34344 34348 34350 34351 34358 34367 34368 34374 34384 34385 550243 550503 Serial Numbers -Applied to FCO72800820: 34337 34350 34341 550503 34351 34358 34367 34368 34374 34384 34385	155 units

Based on the official FDA remedy

What to do — step by step

Check Device Model
Verify your Incisive CT system has model number 728144 and a serial number from the list provided in the recall notice.
Contact Philips
Reach out to Philips North America for guidance on next steps if your device is affected.

Where it went and when

Where it was distributed

Distributed nationwide, and outside the U.S.

FDA distribution: “Worldwide - US Nationwide distribution.” States read from FDA’s own wording; “not listed” means the notice does not name it.

Distributed nationwide, and outside the U.S.

Recall timeline

FDA published this recall 44 days after the firm started it.

Apr 15, 2024Firm started the recall
May 20, 2024FDA classified it Class II
May 29, 2024Published in FDA’s Enforcement Report

Dates from the agency record only; steps without a date are left out.

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Link to this recall

<a href="https://govinfonow.com/recall/55405-philips-incisive-ct-x-ray-system-recall-metal-component-may">Philips Incisive CT X-Ray System Recall: Metal Component May Expel Fragments (GovInfoNow)</a>

Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

Official source: FDA Recall #Z-1872-2024 (April 15, 2024) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-1872-2024 to see it in context.
Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.