Verathon recalls GlideScope Core 15-inch monitors (model 0570-0404) with software v1.9 or earlier due to potential image loss when connected to other devices. Affected units may need software update.
Due to software issues, their is the potential for loss of image or a degradation of the image when using the monitor with other connectable devices.
Verathon is recalling its GlideScope Core 15-inch monitors with software version 1.9 or earlier because they can cause image loss or degradation when connected to other devices. This affects users who rely on the monitor for medical imaging and could lead to inaccurate results if the image quality is compromised.
The software issues in versions 1.9 and earlier can cause the monitor to lose or degrade image quality when connected to other devices. This may result in inaccurate medical images if the monitor is used for critical imaging procedures.
Medical professionals using the GlideScope Core monitor for imaging procedures are most at risk. Patients receiving imaging services through this monitor could also be affected if the image quality degrades.
Check for the model number 0570-0404 on the monitor. The software version is v1.9 or earlier, and the unit has a unique identifier starting with 00879123006639.
Check for and install the latest software update to fix the image quality issues.
Yes, if your GlideScope Core 15-inch monitor has software version 1.9 or earlier, it may experience image loss or degradation when connected to other devices.
Check the model number (0570-0404) and software version (v1.9 or earlier) on your monitor. The unique identifier starts with 00879123006639.
No, but you should update the software to the latest version to prevent image quality issues.
We’ve drafted a message you can send Verathon to request your refund or repair — edit it as you like.
Subject: Recall Z-2021-2024 — Verathon Verathon Hello, I own a Verathon that is covered by recall Z-2021-2024 from Verathon. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
