Philips recalls Achieva 1.5T MRI systems due to a potential loose g-MDU terminal connection that could cause smoke/fire alarms in hospital technical rooms. Affected units have specific model and serial numbers.
The g-MDU (global Mains Distribution Unit) L3 terminal connection may become loose creating a hotspot that may cause smoke/fire to alarm in the hospital's technical room, resulting in Smoke and/or fire
Philips is recalling certain Achieva 1.5T MRI systems because a connection point in the electrical system might become loose, causing smoke or fire alarms in hospital technical rooms. This could lead to fire hazards if not fixed.
The g-MDU (global Mains Distribution Unit) L3 terminal connection may become loose over time, creating a hotspot that can trigger smoke or fire alarms in hospital technical rooms. This could lead to actual fire hazards if the connection fails completely.
Hospital facilities using Philips Achieva 1.5T MRI systems with model numbers 781296 or 781343 are affected. Medical staff and hospital technicians are most at risk due to the potential fire hazard in technical areas.
Check for model numbers 781296 or 781343 on the system. Serial numbers start with specific patterns listed in the recall notice. Affected units are sold in hospitals and medical facilities.
Reach out to Philips customer support to confirm if your system is affected and get instructions for next steps.
This recall applies to Philips Achieva 1.5T MRI systems with model numbers 781296 or 781343. Check your serial number to see if it's affected.
Contact Philips customer support to confirm if your system is affected and get instructions for next steps. They will guide you through the recall process.
The recall does not require immediate shutdown but requires checking for the specific model and serial numbers. Affected units may need repair or replacement to prevent fire hazards.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1836-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-1836-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.