Philips recalls Sonalleve MR HIFU 3.0T medical devices due to potential fire risk in hospital technical rooms from loose electrical connections. Affected units have specific serial numbers.
The g-MDU (global Mains Distribution Unit) L3 terminal connection may become loose creating a hotspot that may cause smoke/fire to alarm in the hospital's technical room, resulting in Smoke and/or fire
Philips is recalling Sonalleve MR HIFU 3.0T medical ultrasound systems because a loose electrical connection could cause smoke or fire in hospital technical rooms. This hazard affects specific units with serial numbers starting with 6102 6115 6101 34007.
A loose connection in the g-MDU (global Mains Distribution Unit) L3 terminal can create a hotspot. This may trigger smoke or fire alarms in hospital technical rooms, potentially causing disruptions or hazards.
Hospital staff and technicians who use these medical ultrasound systems are most at risk. The recall affects specific units with serial numbers starting with 6102 6115 6101 34007.
Check for serial numbers starting with 6102 6115 6101 34007 on the device. These units were sold by Philips North America.
Look for the serial number starting with 6102 6115 6101 34007 on the device.
The recall indicates a potential fire risk in hospital technical rooms, so affected units should be checked for the serial number and taken action.
Check the serial number starting with 6102 6115 6101 34007. If it matches, contact Philips for further instructions.
The recall record does not specify a remedy or fix for this issue.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1864-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-1864-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.