Mophie recalls iPod Touch rechargeable battery cases with serial numbers starting TR113-TR120 due to burn risk from overheating switches.
The battery case's integrated circuit switch can overheat, posing a burn hazard to consumers.
Moph: Mophie is recalling iPod Touch rechargeable battery cases with specific serial numbers because their internal switches can overheat and cause burns. This affects users who have these cases and may need to stop using them and get replacements.
The battery case's internal switch can overheat when used, potentially causing burns to the user. This happens because the switch is not designed to handle normal usage conditions properly.
Owners of iPod Touch 4G battery cases with serial numbers starting TR113 through TR120 are affected. Users who have these cases are at risk of burns from overheating switches.
Check the serial number inside the product housing. Only cases with serial numbers starting with TR113 through TR120 are recalled. These cases are black, blue, or red and snap onto iPod Touch 4G devices.
Immediately stop using the recalled battery case as it poses a burn hazard.
Reach out to Mophie for instructions on getting a replacement product.
Consumers should immediately stop using the recalled product and contact Mophie for instructions on receiving a replacement product.
Only Mophie Juice Pack Air rechargeable battery cases with serial numbers starting TR113 through TR120.
Look for the serial number inside the product housing; if it starts with TR113 through TR120, it's affected.
Stop using it immediately and contact Mophie for replacement instructions.
We’ve drafted a message you can send Mophie to request your refund or repair — edit it as you like.
Subject: Recall 924 — Mophie Rechargeable External Battery Case Hello, I own a Rechargeable External Battery Case that is covered by recall 924 from Mophie. The official recall notice states: Consumers should immediately stop using the recalled product and contact Mophie for instructions on receiving a replacement product. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.