Philips recalls Allura Xper FD20 Biplane systems with ADN7NT patient tables that may move unexpectedly after software update 8.1.100 installation.
When Software upgrade 8.1.100 is installed on an Allura Xper with an AD7NT (non tilt) table, the pivot brake does not engage. This issue may cause unexpected movements of the table.
Philips is recalling Allura Xper FD20 Biplane systems with specific ADN7NT patient tables that may move unexpectedly after installing software version 8.1.100. This could lead to patient safety risks during medical procedures.
When software version 8.1.100 is installed on an Allura Xper system with an ADN7NT table, the pivot brake fails to engage. This can cause the table to move unexpectedly during medical procedures, potentially causing injury to patients.
Medical facilities using Philips Allura Xper FD20 Biplane systems with ADN7NT patient tables (model 722013) are most at risk. Patients undergoing procedures with these systems may face unexpected table movements.
Check for model number 722013 and software version 8.1.100 on the ADN7NT patient table. The product has a serial number starting with 232.
Verify the software version on the ADN7NT patient table; if it's 8.1.100, this product is affected.
Reach out to Philips for guidance on whether to update the software or take other actions.
This recall specifically affects Philips Allura Xper FD20 Biplane systems with ADN7NT patient tables (model 722013) that have software version 8.1.100 installed.
Check your software version; if it's 8.1.100, contact Philips for guidance on next steps.
Look for model number 722013 and software version 8.1.100 on the ADN7NT patient table. The serial number starts with 232.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1897-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-1897-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.