Honeywell Surround Select portable heaters with model HZ-420/430/440 and date codes ending in 11 recalled due to burn risk from detachable internal parts. Consumers must stop using and get refunds.
The heater's internal housing, including the fan, heating element and circuitry, can detach, posing a burn hazard to consumers.
Honey: Honeywell Surround Select portable electric heaters with specific model numbers and date codes are being recalled because parts can detach and cause burns. This is serious enough that users must stop using the heaters immediately to avoid injury.
The heater's internal components like the fan, heating element, and circuitry can become detached. This detachment creates a burn hazard when the parts come loose and contact skin or clothing.
Owners of Honeywell Surround Select portable heaters with model numbers HZ-420, HZ-430, or HZ-440 and date codes ending in 11 are affected. Children and elderly users are at higher risk due to potential burns.
Check for model numbers stamped on the bottom of the heater (HZ-420, HZ-430, or HZ-440) and date codes ending in 11 on the electrical plug's metal prongs. The heaters are black or white cylinders with a handle on top.
Immediately unplug and stop using the heaters to prevent burn injuries.
Reach out to Kaz USA for a full refund to resolve the issue.
Consumers should immediately unplug and stop using the heaters and contact Kaz for a full refund.
Honeywell Surround Select portable heaters with model numbers HZ-420, HZ-430, or HZ-440.
Check the model number stamped on the bottom of the heater and the date code on the electrical plug's metal prongs; the date code should end in 11.
Immediately unplug and stop using the heater, then contact Kaz USA for a full refund.
We’ve drafted a message you can send Honeywell to request your refund or repair — edit it as you like.
Subject: Recall 957 — Honeywell Honeywell Surround Select Portable Electric Heaters Hello, I own a Honeywell Surround Select Portable Electric Heaters that is covered by recall 957 from Honeywell. The official recall notice states: Consumers should immediately unplug and stop using the heaters and contact Kaz for a full refund. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.