CareFusion recalls BD PYXIS MEDBANK TWR units with software version 3.9.1.9 due to potential incorrect medication bin labeling in automated dispensing cabinets.
Due to software issue, there is a potential when a restock label is printed for a medication stored in automated dispensing cabinets, that the incorrect bin for the medication is printed on the label.
CareFusion recalls BD PYXIS MEDBANK TWR units with software version 3.9.1.9 because they may print the wrong medication storage bin on labels. This could lead to medication errors if staff use the incorrect bin.
The software issue causes restock labels for medications to show the wrong storage bin. This might lead to medications being placed in the incorrect location, potentially causing errors when staff retrieve them.
Healthcare facilities using BD PYXIS MEDBANK TWR units with software version 3.9.1.9 are most at risk. Staff handling medication labels in automated dispensing cabinets could be affected.
Check for the model number BD PYXIS MEDBANK TWR MN CR-14HH-P with serial numbers 16223707, 16253385, 16253384, or 16238929. The software version 3.9.1.9 is also present.
Verify the software version on your BD PYXIS MEDBANK TWR unit to see if it is 3.9.1.9.
The recalled software version is 3.9.1.9.
Check for the model number BD PYXIS MEDBANK TWR MN CR-14HH-P with serial numbers 16223707, 16253385, 16253384, or 16238929.
The recall record does not mention a fix or remedy.
We’ve drafted a message you can send CareFusion to request your refund or repair — edit it as you like.
Subject: Recall Z-2492-2024 — CareFusion CareFusion Hello, I own a CareFusion that is covered by recall Z-2492-2024 from CareFusion. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.