CareFusion recalls BD PYXIS MEDBANK TWR software version 3.9.1.9 due to potential incorrect medication bin printing on restock labels. Affected units have specific serial numbers and model codes.
Due to software issue, there is a potential when a restock label is printed for a medication stored in automated dispensing cabinets, that the incorrect bin for the medication is printed on the label.
CareFusion is recalling BD PYXIS MEDBANK TWR cabinets with software version 3.9.1.9 because they might print the wrong medication storage bin on restock labels. This could lead to medication errors if staff follow the incorrect labels.
The software issue causes restock labels for medications in automated cabinets to show the wrong storage bin. This could lead to medications being placed in the incorrect location, potentially causing errors when staff retrieve them.
Healthcare facilities using BD PYXIS MEDBANK TWR cabinets with software version 3.9.1.9 are most at risk. Staff handling medication labels could be affected if the system prints incorrect bins.
Check for BD PYXIS MEDBANK TWR cabinets with serial number 16238928 and software version 3.9.1.9. The model code is CR-2HH-6FM, reference number 169-89.
Verify the software version on your BD PYXIS MEDBANK TWR cabinet. If it is 3.9.1.9, it is affected.
The recall is for a potential printing error that could lead to medication placement errors, but it does not cause immediate injury or damage.
Check for the serial number 16238928 and software version 3.9.1.9 on your BD PYXIS MEDBANK TWR cabinet model CR-2HH-6FM.
The recall does not require immediate action, but you should check the software version to confirm if it is affected.
We’ve drafted a message you can send CareFusion to request your refund or repair — edit it as you like.
Subject: Recall Z-2494-2024 — CareFusion CareFusion Hello, I own a CareFusion that is covered by recall Z-2494-2024 from CareFusion. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
