CareFusion recalls BD PYXIS MEDBANK TWR software version 3.9.1.9 due to potential incorrect medication bin printing on restock labels. Affected units have specific serial numbers and were sold in Minnesota.
Due to software issue, there is a potential when a restock label is printed for a medication stored in automated dispensing cabinets, that the incorrect bin for the medication is printed on the label.
CareFusion is recalling BD PYXIS MEDBANK TWR units with software version 3.9.1.9. This software issue could print the wrong medication bin on restock labels, risking incorrect medication dispensing. Affected units are identified by specific serial numbers and were sold in Minnesota.
The software issue causes restock labels for medications in automated dispensing cabinets to sometimes print the wrong medication bin. This could lead to incorrect medication dispensing if staff follow the label instructions.
Healthcare facilities using BD PYXIS MEDBANK TWR units with software version 3.9.1.9 in Minnesota are most at risk. The affected units have specific serial numbers listed in the recall.
Check for BD PYXIS MEDBANK TWR units with serial numbers 15940111, 15967387, 15775779, 15598090, or 15561274. These units were sold in Minnesota with software version 3.9.1.9.
Verify the software version on your BD PYXIS MEDBANK TWR unit. If it's 3.9.1.9, it's affected.
Software version 3.9.1.9 is affected.
Check for serial numbers 15940111, 15967387, 15775779, 15598090, or 15561274. These units were sold in Minnesota with software version 3.9.1.9.
No action is needed if your unit has a different software version or serial number.
We’ve drafted a message you can send CareFusion to request your refund or repair — edit it as you like.
Subject: Recall Z-2497-2024 — CareFusion CareFusion Hello, I own a CareFusion that is covered by recall Z-2497-2024 from CareFusion. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.