Siemens recalls Sensis Vibe systems with VD15B software that may crash when adding certain reporting events. Affected units have specific serial numbers and model numbers. No action is required but users should update software.
If the Sensis documentation functionality is used during adding of once-per-study reporting events (e.g., Type 1 events, as further defined in the administrator manual), the possibility exists that the application could crash.
Siemens is recalling Sensis Vibe systems with software version VD15B that may crash when adding specific reporting events. This could disrupt medical procedures but does not pose a direct safety risk to users.
The software may crash when adding certain types of reporting events, such as Type 1 events, during diagnostic procedures. This could disrupt medical workflows but does not cause physical harm to users.
Healthcare providers using Sensis Vibe systems with software version VD:15B for cardiac or interventional radiology procedures are most at risk. Patients are not directly affected by this issue.
Check for serial numbers starting with 15000-15003 and model number 10910620. The software version is VD15B when combined with Sensis High End Server.
Verify the software version on your Sensis Vibe system. If it is VD15B, it is affected.
Contact Siemens to update to a newer software version that resolves the crash issue.
No, this recall does not pose a direct safety risk to patients. The issue affects only the software functionality during medical procedures.
Check for serial numbers starting with 15000-15003 and model number 10910620. The software version must be VD15B when used with Sensis High End Server.
No, users can continue using the system but should update the software to avoid crashes.
We’ve drafted a message you can send Siemens Medical Solutions to request your refund or repair — edit it as you like.
Subject: Recall Z-2438-2024 — Siemens Medical Solutions Siemens Medical Solutions Hello, I own a Siemens Medical Solutions that is covered by recall Z-2438-2024 from Siemens Medical Solutions. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.