Medtronic recalls certain MiniMed insulin pumps that may experience reduced battery life and shortened low battery alerts after being dropped or bumped, potentially causing unexpected shutdowns and insulin delivery interruptions.
Insulin pumps that have been dropped, bumped, or experienced physical impact may have damage to internal electrical components, which may cause reduced pump battery life. Since the defect reduces the battery life overall, it shortens the time between low battery alarms and increases the frequency with which the user must insert a new battery. Further, the defect may also deliver the low battery alarm when there is significantly less time before the battery completely runs out, from the expected up to 10-hour buffer the low alert is supposed to signal, leading to device powering down and stopping insulin delivery unexpectedly. Per the firm, a subset of pumps with the defect showed the low alert alarm was delivered ~2.5 hours before the device shut off, however, patient reports indicate the time could be even shorter. Replacing the battery will not resolve this issue and the short battery life and the truncated low battery alert lead time will continue to occur. Early battery depletion could result in power loss and insulin delivery could be interrupted, resulting in under delivery of insulin potentially leading to hyperglycemia and/or DKA.
Medtronic is recalling specific models of MiniMed insulin pumps that may have internal electrical damage from drops or bumps. This can cause shorter battery life and misleading low battery alerts, increasing the risk of unexpected device shutdowns and insulin delivery interruptions. The issue does not require battery replacement to fix.
The pumps may have internal electrical damage from physical impacts like drops or bumps. This damage reduces battery life and shortens the time between low battery alerts and actual battery depletion. In some cases, the pump may shut down unexpectedly with less than the expected 10-hour buffer before complete battery failure, potentially interrupting insulin delivery.
People using Medtronic MiniMed insulin pumps with the specific model numbers and serial numbers listed in the recall. Those who have experienced drops or bumps to the pump are at higher risk of unexpected shutdowns.
Check if your pump has a model number starting with MiniMed 620G, 630G, 640G, 720G, or 740G with the specific reference codes (MMT-1510, MMT-1710, etc.) listed in the recall. Also check the serial number on the pump or its packaging.
Identify your pump model and reference codes to see if it's listed in the recall.
Pay close attention to low battery alerts as they may indicate shorter-than-expected battery life.
No, replacing the battery does not resolve the issue. The problem is with the internal electrical components that may have been damaged by physical impacts.
If your pump shuts down unexpectedly, contact Medtronic customer support for assistance with the specific model and serial number.
Check if your pump model and serial number match those listed in the recall notice, which includes specific reference codes like MMT-1510, MMT-1710, etc.
We’ve drafted a message you can send Medtronic to request your refund or repair — edit it as you like.
Subject: Recall Z-0002-2025 — Medtronic Medtronic Hello, I own a Medtronic that is covered by recall Z-0002-2025 from Medtronic. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
