Carlisle recalls melamine mugs that can break when exposed to hot liquids, causing burns. Stop using immediately and return for credit.
The cups and mugs can break when exposed to hot liquids, posing a burn hazard to consumers.
Carlisle is recalling melamine mugs that can break when used with hot liquids, posing a burn risk. Consumers should stop using these mugs and return them for credit.
The mugs are made of melamine, a material that can break when exposed to hot liquids. This breakage can cause sharp edges that lead to burns when handling the broken cup.
Anyone who owns the recalled melamine mugs, especially those used for hot beverages, is at risk of burns if the mug breaks.
Look for mugs with the name "Carlisle OKC, OK" and model numbers on the bottom. They come in various sizes from 7 to 16 ounces and colors like white, green, red, brown, black, ocean blue, sand, honey yellow, bone, and sunset orange.
Discard the mug if it has broken or is damaged, as it poses a burn risk.
Send the mug back to Carlisle for credit toward future purchases using free return shipping instructions.
Consumers should stop using the mugs immediately and return them to Carlisle for credit toward a future purchase of Carlisle FoodService Products merchandise. Carlisle will provide instructions for free return shipping.
The recalled mugs range from 7 to 16 ounces in size.
Check for the name "Carlisle OKC, OK" and model number on the bottom of the mug, along with "Made in China" and "NSF".
Yes, even if the mug is not broken, you should return it for credit as it poses a burn hazard when used with hot liquids.
We’ve drafted a message you can send Carlisle to request your refund or repair — edit it as you like.
Subject: Recall 993 — Carlisle Food service beverage cups and mugs Hello, I own a Food service beverage cups and mugs that is covered by recall 993 from Carlisle. The official recall notice states: Consumers should stop using the mugs immediately and return them to Carlisle for credit toward a future purchase of Carlisle FoodService Products merchandise. Carlisle will provide instructions for free return shipping. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
