Epilog Laser recalls Fusion Pro 24 Model 17000 units with incorrectly placed interlock devices that could allow Class 4 laser radiation during operation. Affected units may be used with front-loading door open.
a. A small number of Fusion Pro 24 units were released with an incorrectly placed Interlock device. As a result, the system can be operated with the front-loading door in an open position. b. Fails to comply with Class 2 designation, indicated in Part 6 of Laser Product Report. An incorrectly placed Interlock device can allow Class 4 laser radiation fields during operation.
Epilog Laser is recalling Fusion Pro 24 laser systems with Model 17000 serial numbers due to an incorrectly placed interlock device. This could allow the laser to operate with the front door open, potentially exposing users to Class 4 laser radiation.
The incorrectly placed interlock device can allow the front-loading door to remain open during operation. This creates a risk of Class 4 laser radiation exposure, which can cause serious injury or damage to the user's eyes or skin.
Users of Fusion Pro 24 laser systems with Model 17000 serial numbers are affected. Laser operators and individuals using these devices for medical procedures are at highest risk.
Check for Fusion Pro 24 units with Model 17000 serial numbers. The product report accession number is 2021046-000 for affected units.
Ensure the front-loading door is closed before operating the laser to prevent radiation exposure.
Reach out to Epilog Laser for specific guidance on verifying your unit and potential remedies.
The recalled product is the Fusion Pro 24 with Model 17000 serial numbers.
Check for Fusion Pro 24 units with Model 17000 serial numbers. The product report accession number is 2021046-000 for affected units.
The recall record does not specify a remedy, but users should contact Epilog Laser for guidance.
We’ve drafted a message you can send Epilog Laser to request your refund or repair — edit it as you like.
Subject: Recall Z-0524-2025 — Epilog Laser Epilog Laser Hello, I own a Epilog Laser that is covered by recall Z-0524-2025 from Epilog Laser. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.