Change Healthcare Canada recalls McKesson Cardiology Hemo software versions 13.0 through 14.0 due to hemoglobin unit conversion errors that could cause misdiagnosis. Affected users should contact the company for details.
A potential issue has been identified in Change Healthcare Cardiology Hemo where incorrect data entry can lead to inaccurate hemodynamic calculations, potentially resulting in misdiagnosis and inappropriate treatment. This issue occurs when the unit of measurement (UOM) for hemoglobin is configured in a way that differs from the users understanding.
Change Healthcare Canada is recalling specific versions of their McKesson Cardiology Hemo software because incorrect hemoglobin unit settings might lead to wrong medical calculations. This could cause misdiagnosis or inappropriate treatment if not fixed.
The software may display hemoglobin values in a unit that doesn't match what the user expects, leading to incorrect medical calculations. This could result in misdiagnosis or inappropriate treatment decisions if the user doesn't notice the discrepancy.
Healthcare providers using the affected software versions are most at risk, particularly those who rely on hemoglobin measurements for patient care.
Check if your software version is 13.0, 13.1.1, 13.1.2, 13.2, 13.2.1, or 14.0. The UDI numbers listed in the recall notice also identify affected units.
Review your software version to see if it matches the recalled versions (13.0, 13.1.1, 13.1.2, 13.2, 13.2.1, or 14.0).
Versions 13.0, 13.1.1, 13.1.2, 13.2, 13.2.1, and 14.0 are affected.
The software may show hemoglobin values in a unit that differs from what the user expects, leading to incorrect calculations.
Contact Change Healthcare Canada for details on how to update or resolve the issue.
We’ve drafted a message you can send Change Healthcare Canada to request your refund or repair — edit it as you like.
Subject: Recall Z-0128-2025 — Change Healthcare Canada Change Healthcare Canada Hello, I own a Change Healthcare Canada that is covered by recall Z-0128-2025 from Change Healthcare Canada. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
