Philips recalls SmartPath to dStream MRI systems with loose screws that may block the tabletop, causing delays in diagnosis and patient anxiety. Affected units have specific serial numbers and model codes.
Integrated Radio Frequency (IRF) Carrier assembly screws may come loose and protrude beyond the surface could cause the screws to interfere with other moving parts, potentially blocking the horizontal tabletop. May lead to delay in diagnosis and/or may include anxiety of a patient is left on the tabletop inside the bore for a longer duration than anticipated. movement.
Philips is recalling certain SmartPath to dStream MRI systems because screws in the radio frequency assembly might become loose and protrude, potentially blocking the horizontal tabletop. This could delay diagnoses and cause patient anxiety if the patient remains on the table longer than expected.
Screws in the radio frequency assembly may become loose and protrude beyond the surface. This could interfere with moving parts, blocking the horizontal tabletop. As a result, scans might be delayed, and patients could experience longer wait times inside the MRI bore, causing anxiety.
Patients and medical staff using Philips SmartPath to dStream MRI systems with specific serial numbers and model codes are affected. Those operating the equipment or handling patients during scans are at higher risk.
Check for model numbers 782113, 781270, or 782129 with specific serial numbers listed in the recall notice. The affected units were sold with the serial numbers 17271, 17389, 17439, 17449, 17504, 24039, 24077, 34055, 34072, 34129, 34262, 38117, 38166, 38222.
Inspect the radio frequency assembly for screws that may have become loose and protruding beyond the surface.
Reach out to Philips customer support for guidance on whether your unit is affected and next steps.
Model numbers 782113, 781270, and 782129 with specific serial numbers listed in the recall notice.
Check if your unit has model numbers 782113, 781270, or 782129 and one of the serial numbers: 17271, 17389, 17439, 17449, 17504, 24039, 24077, 34055, 34072, 34129, 34262, 38117, 38166, or 38222.
Inspect the radio frequency assembly for loose screws and contact Philips customer support for further instructions.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-3204-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-3204-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
