Exmark recalls 2009-2010 Quest ZRT riding mowers with 42-inch decks due to potential deck failure causing crashes. Affected units have model QST20BE422 and serial numbers 790,000-860,652. Contact Exmark for free repair.
Bearings supporting the riding mower's deck can fail and cause the deck to interfere with the operator's controls, resulting in a crash hazard.
Exmark is recalling 2009-2010 Quest ZRT riding mowers with 42-inch decks because their deck bearings can fail, causing the deck to interfere with the operator's controls and potentially leading to a crash. This recall affects mowers with specific model and serial numbers that can be identified by the metal plate behind the seat.
The bearings supporting the mower deck can fail, causing the deck to interfere with the operator's controls. This interference could lead to a crash hazard during normal use, especially when operating the mower.
Owners of 2009-2010 Exmark Quest ZRT riding mowers with 42-inch decks are affected. Operators of these mowers are at highest risk due to the potential for deck failure causing crashes.
Check for a metal plate behind the seat with model number QST20BE422 and serial numbers between 790,000 and 860,652. The mowers are red and gray with 'Exmark' on the side and 'Quest' on the front.
Immediately stop using the recalled mowers as they pose a crash hazard.
Reach out to an Exmark dealer to schedule a free repair or check if the repair has already been completed.
Consumers should stop using the recalled mowers immediately and contact an Exmark dealer to schedule a free repair and/or to check if the repair has already been made to the mower. Exmark has contacted registered owners of the recalled mowers.
Affected mowers have model number QST20BE422 and serial numbers from 790,000 through 860,652.
Look for a metal plate behind the seat with the model number QST20BE422 and serial numbers between 790,000 and 860,652. The mowers are red and gray with 'Exmark' on the side and 'Quest' on the front.
Yes, the recall states that failing bearings can cause the deck to interfere with controls, resulting in a crash hazard.
We’ve drafted a message you can send Exmark to request your refund or repair — edit it as you like.
Subject: Recall 1190 — Exmark Exmark Quest 42" ZRT Riding Mowers Hello, I own a Exmark Quest 42" ZRT Riding Mowers that is covered by recall 1190 from Exmark. The official recall notice states: Consumers should stop using the recalled mowers immediately and contact an Exmark dealer to schedule a free repair and/or to check if the repair has already been made to the mower. Exmark has contacted registered owners of the recalled mowers. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
