Becton Dickinson recalls BD Phoenix M50 Automated Microbiology System Version 443624 (Catalog No: 443624) due to potential unauthorized access to product service credentials, risking data confidentiality and system integrity. Affected units include specific serial numbers listed in the recall notice.
BD confirmed that product service credentials used by some BD technical support teams to access certain BD products were accessed by an unauthorized actor. Until these product service credentials are updated, there is a risk of unauthorized access that may impact the confidentiality, integrity and/or availability of the relevant products and associated data.
Becton Dickinson is recalling a specific version of their BD Phoenix M50 Automated Microbiology System (model 443624) because some technical support credentials could be accessed by unauthorized parties. This risk could impact the confidentiality, integrity, or availability of the system and associated data. The recall does not involve physical safety hazards but focuses on cybersecurity.
Unauthorized access to product service credentials could allow attackers to compromise the system's security, potentially leading to unauthorized changes to the system, data breaches, or disruptions in laboratory operations. This risk is specific to the credentials used by technical support teams and does not involve physical safety hazards.
Users of the BD Phoenix M50 Automated Microbiology System Version 443624 (model 443624) with the listed serial numbers are affected. Healthcare facilities using this system for laboratory testing are most at risk due to potential data breaches.
Check if your BD Phoenix M50 Automated Microbiology System has the model number 443624 and catalog number 443624. The recall includes specific serial numbers listed in the official notice, which can be found in the product documentation or on the device itself.
Check if your system uses the model number 443624 and catalog number 443624. If so, contact Becton Dickinson for guidance on securing credentials.
No, this recall does not involve physical safety hazards. The risk is related to cybersecurity and potential data breaches, not direct health risks.
Your system is affected if it has the model number 443624 and catalog number 443624, and one of the specific serial numbers listed in the recall notice.
Contact Becton Dickinson directly to review your product service credentials and ensure they are updated to prevent unauthorized access.
We’ve drafted a message you can send Becton Dickinson & Co. to request your refund or repair — edit it as you like.
Subject: Recall Z-0592-2025 — Becton Dickinson & Co. Becton Dickinson & Co. Hello, I own a Becton Dickinson & Co. that is covered by recall Z-0592-2025 from Becton Dickinson & Co.. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.