California Innovations recalls Cryofreeze and Arctic Zone ice/hot gel packs due to risk of illness from diethylene glycol or ethylene glycol ingestion if packs leak.
If the packs become damaged, they can leak gel that could contain diethylene glycol and ethylene glycol, which can cause illness if ingested in large amounts.
California Innovations is recalling Cryofreeze and Arctic Zone ice/hot gel packs because damaged packs can leak gel containing diethylene glycol or ethylene glycol, which can cause illness if ingested. This hazard affects users who may accidentally swallow the gel if it leaks.
Damaged gel packs can leak a gel containing diethylene glycol and ethylene glycol. These substances are toxic and can cause illness if ingested in large amounts, especially by children or pets who might accidentally swallow the leaking gel.
Owners of Cryofreeze ice/hot packs and Arctic Zone ice packs are affected. Children and pet owners are at higher risk due to potential accidental ingestion.
Look for Cryofreeze ice/hot packs with opaque blue wrappers labeled 'Cryofreeze,' 'Ice Pack/Hot Pack,' 'Non-toxic,' and 'Reusable.' Arctic Zone ice packs have opaque blue wrappers with 'ICE,' 'Personal Ice Pack,' and 'Non-Toxic Leak Proof Gel.'
Immediately stop using the gel packs and dispose of them according to federal, state, or local regulations.
Contact California Innovations to receive a $6 refund for large Cryofreeze gel packs or $5 for all other gel packs.
Consumers should immediately stop using the gel packs and dispose of them according to federal, state and/or local regulations. It is recommended that consumers contact their local waste disposal authority for instructions. Consumers can contact California Innovations to receive a $6 cash refund for large (8.5-inch x 8-inch) Cryofreeze gel packs or a $5 cash refund for all other gel packs.
Damaged packs can leak gel containing diethylene glycol and ethylene glycol, which can cause illness if ingested in large amounts.
Check for Cryofreeze packs with opaque blue wrappers labeled 'Cryofreeze,' 'Ice Pack/Hot Pack,' 'Non-toxic,' and 'Reusable.' Arctic Zone packs have opaque blue wrappers with 'ICE,' 'Personal Ice Pack,' and 'Non-Toxic Leak Proof Gel.'
Yes, you must dispose of the gel packs according to federal, state, or local regulations after stopping use.
We’ve drafted a message you can send California Innovations to request your refund or repair — edit it as you like.
Subject: Recall 1065 — California Innovations Ice/Hot and Ice Gel Packs Hello, I own a Ice/Hot and Ice Gel Packs that is covered by recall 1065 from California Innovations. The official recall notice states: Consumers should immediately stop using the gel packs and dispose of them according to federal, state and/or local regulations. It is recommended that consumers contact their local waste disposal authority for instructions. Consumers can contact California Innovations to receive a $6 cash refund for large (8.5-inch x 8-inch) Cryofreeze gel packs or a $5 cash refund for all other gel packs. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
