St. Jude Medical recalls Merlin.net Patient Care Network Heart Failure Web Application (Model MN6000) due to data migration issues preventing transmission of heart failure readings.
Due to a data migration from on-premises server to the cloud environment, some customers reported that they were not able to transmit readings.
St. Jude Medical is recalling the Merlin.net Patient Care Network Heart Failure Web Application (Model MN6000) because some customers can't transmit heart failure readings after a data migration to the cloud. This affects heart failure patients using the system with CardioMEMS Hospital System model CM3100.
The data migration from on-premises servers to the cloud environment caused some customers to be unable to transmit heart failure readings. This means healthcare providers might not receive critical patient data needed for treatment adjustments.
Heart failure patients using the Merlin.net Patient Care Network Heart Failure Web Application (Model MN6000) with CardioMEMS Hospital System model CM3100 are affected. Patients with the specific serial numbers listed in the recall are most at risk.
Check if your device has the Merlin.net Patient Care Network Heart Failure Web Application (Model MN6000) with CardioMEMS Hospital System model CM3100. Look for the specific serial numbers listed in the recall notice.
Verify if your device is transmitting heart failure readings by checking with your healthcare provider.
Due to data migration from on-premises server to the cloud environment, some customers reported they were unable to transmit heart failure readings.
Merlin.net Patient Care Network Heart Failure Web Application (Model MN6000) with CardioMEMS Hospital System model CM3100.
Check for the specific serial numbers listed in the recall notice: M220200018, M220200028, M220300070, and other serial numbers provided in the recall.
We’ve drafted a message you can send St. Jude Medical to request your refund or repair — edit it as you like.
Subject: Recall Z-0987-2025 — St. Jude Medical St. Jude Medical Hello, I own a St. Jude Medical that is covered by recall Z-0987-2025 from St. Jude Medical. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.