Aerin Medical recalls VivAer Stylus (REF CAT1785/500) due to programming errors causing incorrect device recognition. Affected units may be misidentified as RhinAer Stylus when connected to Aerin Console.
Some units in a single production lot were programmed incorrectly which will result in the VivAer Stylus being incorrectly recognized as RhinAer Stylus when connected to the Aerin Console.
Aerin Medical is recalling its VivAer Stylus stylus products (individual and 5-pack) because some units have programming errors that cause them to be incorrectly recognized as RhinAer Stylus when connected to the Aerin Console. This could lead to improper device functionality if the stylus is used with the wrong device.
The programming error causes the VivAer Stylus to be misidentified as RhinAer Stylus when connected to the Aerin Console. This could result in the stylus being used with the wrong device, potentially causing improper functionality or errors in the system.
Users of the Aerin VivAer Stylus who have the REF CAT1785 (individual) or REF CAT500 (5-pack) models are affected. Those using the stylus with the Aerin Console are most at risk of incorrect recognition.
Check for the REF CAT1785 (individual stylus) or REF CAT500 (5-pack) labels on the product. The lot number #10235 with expiration date 2026-05-01 is also associated with this recall.
Look for the REF CAT1785 (individual) or REF CAT500 (5-pack) labels on the stylus.
Some units in a single production lot were programmed incorrectly, causing the VivAer Stylus to be incorrectly recognized as RhinAer Stylus when connected to the Aerin Console.
The recall record does not specify a remedy, so no action is required beyond checking if your product is affected.
Check for the REF CAT1785 (individual) or REF CAT500 (5-pack) labels and lot number #10235 with expiration date 2026-05-01.
We’ve drafted a message you can send Aerin Medical to request your refund or repair — edit it as you like.
Subject: Recall Z-0808-2025 — Aerin Medical Aerin Medical Hello, I own a Aerin Medical that is covered by recall Z-0808-2025 from Aerin Medical. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.