K-Systems R65 Trolley models K24012 may overheat during use in fertility clinics. The device could alarm but may still exceed safe temperatures for reproductive materials. Affected units have specific serial numbers.
The warming surfaces or incubator well temperatures of the listed products may exceed the desired set temperature. If temperatures exceed the desired set value, the device will alarm appropriately.
K-Systems R65 Trolley models K24012 may overheat during use in fertility clinics. The device could alarm but may still exceed safe temperatures for reproductive materials. This could risk damage to sensitive biological samples.
The warming surfaces or incubator well temperatures may exceed the desired set temperature. If temperatures exceed the desired set value, the device will alarm but could still cause damage to sensitive reproductive biological materials like gametes and embryos.
Fertility clinics and labs using the K-Systems R65 Trolley with model K24012. Staff handling reproductive biological materials are most at risk if the device overheats.
Check for serial numbers starting with 2234KH, 2235KH, 2243KH, or 2307KH, 2320KH, 2337KH, 2340KH. The product is an electrically-powered device for warming and incubating reproductive biological materials.
Monitor the warming surfaces or incubator well to ensure temperatures do not exceed the desired set value.
Confirm the device has a serial number starting with 2234KH, 2235KH, 2243KH, 2307KH, 2320KH, 2337KH, or 2340KH.
The device may overheat during use, but it will alarm if temperatures exceed the desired set value. This could risk damage to reproductive biological materials.
Check the device temperature and verify the serial number. If you have a model with the listed serial numbers, monitor the device closely as it may overheat.
Look for serial numbers starting with 2234KH, 2235KH, 2243KH, 2307KH, 2320KH, 2337KH, or 2340KH. The device is an electrically-powered unit for warming and incubating reproductive biological materials.
We’ve drafted a message you can send K-Systems to request your refund or repair — edit it as you like.
Subject: Recall Z-0691-2025 — K-Systems K-Systems Hello, I own a K-Systems that is covered by recall Z-0691-2025 from K-Systems. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.