TRUMPF Medical Systems recalls Ondal AC2000 (PDI) TV Mounting Systems due to falling hazard from worn arm joints. Secure units to prevent movement and contact for repair kits with missing washers.
The arm joints on the television mounting system do not have a washer at the top joint which can result in excessive wear of the stop pins on the arm. This can allow the arm system and items connected to the arm to fall and injure the user or bystanders.
TRUMPF Medical Systems is recalling Ond:al AC2000 (PDI) Television Mounting Systems because the arm joints can wear out, causing the mount to fall and injure people. This is a serious hazard in hospital ICUs where TVs are mounted high.
The arm joints lack a washer at the top joint, causing excessive wear on stop pins. This can lead to the entire arm system and connected TV falling, potentially injuring people nearby.
Hospital staff and patients in Intensive Care Units who use the Ondal AC2000 (PDI) Television Mounting Systems are most at risk. The units are sold for hospital use only.
The Ondal AC2000 (PDI) Television Mounting Systems are off-white with multiple joints between the ceiling mount and TV mount. They were sold for use in hospital Intensive Care Units.
Attach the mount to prevent movement to avoid falling hazards.
Request information about receiving a repair kit with the missing washers.
Secure the unit to prevent movement and contact TRUMPF Medical Systems for information on receiving a repair kit that includes the missing washers.
The arm joints lack a washer at the top joint, causing excessive wear on stop pins that can lead to the mount falling and injuring people.
The Ondal AC2000 (PDI) Television Mounting Systems are off-white with multiple joints between the ceiling mount and TV mount, sold for hospital Intensive Care Units.
Secure the unit to prevent movement and contact TRUMPF Medical Systems for a repair kit with missing washers.
We’ve drafted a message you can send TRUMPF Medical Systems to request your refund or repair — edit it as you like.
Subject: Recall 1200 — TRUMPF Medical Systems Ondal AC2000 (PDI) Television Mounting System Hello, I own a Ondal AC2000 (PDI) Television Mounting System that is covered by recall 1200 from TRUMPF Medical Systems. The official recall notice states: Secure the unit to prevent movement and contact TRUMPF Medical Systems for information on receiving a repair kit that includes the missing washers. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.