Philips recalls IntelliVue MX500 patient monitors with model 866064 due to potential failure to alarm when a Hamilton ventilator disconnects from the EC10 Module or IntelliBridge I/O board.
Potential failure to alarm for "No Device Data" INOP. The device to alarm after a Hamilton ventilator is disconnected from the EC10 Module or IntelliBridge I/O board.
Philips is recalling IntelliVue Patient Monitor MX500 models with serial numbers starting with DE7580A1 or DE351C89. The device may fail to alarm when a Hamilton ventilator disconnects from the EC10 Module or IntelliBridge I/O board, which could lead to missed critical alerts during patient monitoring.
The monitor may stop alarming for 'No Device Data' when a Hamilton ventilator is disconnected from the EC10 Module or IntelliBridge I/O board. This could cause critical patient safety issues if the monitor fails to detect the disconnection and does not alert the healthcare provider.
Healthcare providers using Philips IntelliVue MX500 patient monitors with model number 866064 are affected. Those monitoring patients with Hamilton ventilators are at the highest risk due to potential missed alarms.
Check for model number 866064 on the device. Serial numbers start with DE7580A1 or DE351C89. The product was sold in the U.S. by Philips North America.
Ensure the monitor alarms when a Hamilton ventilator is disconnected from the EC10 Module or IntelliBridge I/O board.
Model number 866064 with serial numbers starting with DE7580A1 or DE351C89.
The device may fail to alarm for 'No Device Data' when a Hamilton ventilator disconnects from the EC10 Module or IntelliBridge I/O board, which could lead to missed critical alerts.
Check if your monitor alarms when a Hamilton ventilator disconnects from the EC10 Module or IntelliBridge I/O board. If not, contact Philips for further guidance.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1109-2025 — Philips Philips Hello, I own a Philips that is covered by recall Z-1109-2025 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.