Lumenis recalls three models of Pulse 120H laser systems that may not power on due to overheating in chargers. Affected units have specific serial numbers and software versions. Owners should contact Lumenis for a fix.
The initial current in certain chargers may lead to overheating and damage to the power resistors on the Alternating Current (AC) controller during the power-on sequence of the laser system, resulting in the laser system to not power on.
Lumenis is recalling three models of Pulse 120H laser systems that may not power on because of overheating in the chargers. This could prevent the laser from working properly, which is important for medical procedures.
The chargers in certain models may overheat during the initial power-on sequence, damaging the power resistors in the AC controller. This can cause the laser system to fail to power on, potentially disrupting medical treatments.
Medical professionals using Lumenis Pulse 120H laser systems with specific serial numbers and software versions are affected. Patients receiving treatments with these systems may be at risk if the laser fails to power on.
Check for the specific serial numbers: 1791, 1803, or 1818. The product has software version 2.4.1.0 and model numbers GA-2009996, GA-0006802, or GA-0008700.
Verify the serial number and software version to confirm if your unit is affected.
Reach out to Lumenis for instructions on how to fix the issue or return the product.
The initial current in certain chargers may lead to overheating and damage to the power resistors, causing the laser system to not power on.
Check for the specific serial numbers: 1791, 1803, or 1818, and software version 2.4.1.0.
Contact Lumenis for instructions on how to fix the issue or return the product.
We’ve drafted a message you can send Lumenis to request your refund or repair — edit it as you like.
Subject: Recall Z-1290-2025 — Lumenis Lumenis Hello, I own a Lumenis that is covered by recall Z-1290-2025 from Lumenis. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
