MEDITECH Expanse Lab software versions 2.1 and 2.2 may lose data if multiple keys are pressed simultaneously. Affected users should check their software version and contact support.
Entering multiple keys that trigger input simultaneously may remove data from first field of screens and/or questionnaires with more than one field.
MEDITECH Expanse Lab software versions 2.1 and 2.2 for clinical use may lose data if multiple keys are pressed at once. This could lead to incomplete patient records or incorrect results.
Pressing multiple keys at the same time can cause data from the first field to be removed. This may result in missing or incorrect patient information in clinical records.
Healthcare professionals using MEDITECH Expanse Lab software versions 2.1 or 2.2 for clinical work. Those handling patient data are most at risk of incomplete records.
Check if your software version is 2.1 or 2.2. The product includes a unique identifier (UDI) 00863529000155 for clinical use.
Verify your MEDITECH Expanse Lab software version is 2.1 or 2.2.
No. The hazard only risks incomplete data entry, not physical injury.
Check for software version 2.1 or 2.2 in the MEDITECH Expanse Lab product.
Contact MEDITECH support to check if a fix is available for your version.
We’ve drafted a message you can send MEDITECH to request your refund or repair — edit it as you like.
Subject: Recall Z-2569-2025 — MEDITECH MEDITECH Hello, I own a MEDITECH that is covered by recall Z-2569-2025 from MEDITECH. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
