Baxter recalls TruSystem 7500 floor mounting columns with software issue causing upper back section to become unadjustable when emergency mode is enabled. Affected units have specific serial numbers and were sold until November 2024.
There is a software issue which causes the upper back section to not be operable/adjustable when the "emergency mode" function is enabled.
Baxter is recalling its TruSystem 7500 floor mounting columns due to a software problem that makes the upper back section unadjustable when emergency mode is activated. This could affect the device's proper function during critical operations.
The software issue prevents the upper back section from being adjusted when emergency mode is enabled. This could lead to improper device operation during critical medical procedures if the emergency mode is accidentally activated.
Users of the TruSystem 7500 floor mounting columns in medical settings are most at risk. The recall affects specific serial numbers manufactured through November 2024.
Check for the product code 1717021 and serial numbers manufactured until November 14, 2024. The affected units are Baxter Floor mounting column TruSystem 7500 models.
Verify if the upper back section is unadjustable when emergency mode is enabled.
The software issue causes the upper back section to not be operable/adjustable when the emergency mode function is enabled.
Check for product code 1717021 and serial numbers manufactured until November 14, 2024.
The recall does not specify a remedy, so contact Baxter Healthcare Corporation directly for guidance.
We’ve drafted a message you can send Baxter to request your refund or repair — edit it as you like.
Subject: Recall Z-1411-2025 — Baxter Baxter Hello, I own a Baxter that is covered by recall Z-1411-2025 from Baxter. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
