Baxter recalls TruSystem 7500 Hybrid Plus (SC) with software issue causing emergency mode to be unresponsive. Affected units have serial numbers up to 11/14/2024. Contact for remedy.
There is a software issue which causes the upper back section to not be operable/adjustable when the "emergency mode" function is enabled.
Baxter is recalling its TruSystem 7500 Hybrid Plus (SC) medical device due to a software issue that makes the emergency mode unresponsive. This could prevent proper adjustment of the upper back section when emergency mode is activated, potentially affecting patient safety during critical situations.
The software issue causes the upper back section to become unadjustable when emergency mode is enabled. This could prevent proper device adjustment during critical medical situations, potentially compromising patient safety if emergency protocols need to be activated.
Healthcare facilities using the Baxter TruSystem 7500 Hybrid Plus (SC) with serial numbers up to 11/14/2024 are most at risk. Patients receiving care from these devices may be affected if the emergency mode fails during critical procedures.
Check the serial number on the device, which is listed as up to 11/14/2024. The product code is 1854088 for the TruSystem 7500 Hybrid Plus (SC).
Identify the serial number on the device, which should be up to 11/14/2024 for affected units.
The recall states there is a software issue causing the upper back section to be unadjustable when emergency mode is enabled, which could affect patient safety during critical situations.
Check the serial number on the device; affected units have serial numbers up to 11/14/2024.
The recall does not specify a remedy, so contact Baxter Healthcare Corporation for further instructions.
We’ve drafted a message you can send Baxter to request your refund or repair — edit it as you like.
Subject: Recall Z-1420-2025 — Baxter Baxter Hello, I own a Baxter that is covered by recall Z-1420-2025 from Baxter. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.