Philips recalls DXR System and DuraDiagnost Rel. 4 X-Ray systems with potential collimator fall risk due to incorrect installation. Affected units include specific serial numbers.
Potential for collimator to fall as a result of incorrect installation.
Philips is recalling certain stationary X-ray systems because the collimator could fall if installed incorrectly. This poses a risk of injury if the collimator falls during use.
The collimator (a component that shapes X-ray beams) could fall if the system is installed incorrectly. If it falls, it might cause injury to people nearby.
Medical facilities using Philips DXR System or DuraDiagnost Rel. 4 X-Ray systems with specific serial numbers are affected. Staff handling the equipment are most at risk.
Check for serial numbers SN170009, SN170010, SN180072, SN180020, 200037, SN160061, SN180075, 200089, SN180045, or SN160096 on the equipment. The recall covers specific models from Philips North America.
Verify the collimator is installed correctly to prevent falls.
The collimator could fall if the system is installed incorrectly, posing a risk of injury.
Check if your serial number matches the listed numbers; if so, ensure correct installation to prevent falls.
The recall does not mention a fix or remedy; correct installation is the only action.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1554-2025 — Philips Philips Hello, I own a Philips that is covered by recall Z-1554-2025 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
