ElliptiGO recalls 11R outdoor elliptical cycles with serial numbers 12-003-069 to 12-020-035 due to risk of drive arm cracking and falling, causing injury. Consumers must stop using and get free replacement parts.
The drive arm on the ElliptiGO cycles can crack or break during use, posing a fall hazard to the user.
ElliptiGO is recalling its 11R outdoor elliptical cycles because the drive arms can crack or break during use, leading to falls. This hazard affects users who have the specific serial numbers in the recall range and could cause injury if the drive arm breaks while exercising.
The drive arms on these elliptical cycles are made of carbon fiber and can crack or break during normal use. If the drive arm breaks while the user is moving, it could cause them to fall and potentially get injured.
Adults who own ElliptiGO 11R outdoor elliptical cycles with serial numbers from 12-003-069 to 12-020-035 are affected. Users who exercise with these cycles are at the highest risk of injury if the drive arm breaks.
Check the serial number under the product, where the kickstand attaches to the frame. The affected cycles have matte black color with white markings and the words 'ElliptiGO' on the frame. Only models with serial numbers from 12-003-069 to 12-020-035 are included in this recall.
ElliptiGO 11R cycles with serial numbers from 12-003-069 to 12-020-035 should be stopped using right away to prevent potential injury.
Contact ElliptiGO to receive free replacement drive arms that will be installed by an authorized dealer.
Consumers should stop using the ElliptiGO 11R cycles included in the recall immediately and contact the firm to receive free replacement drive arms to be installed by an authorized dealer.
The ElliptiGO 11R outdoor elliptical cycles with serial numbers from 12-003-069 to 12-020-035 are included in this recall.
Check the serial number under the product where the kickstand attaches to the frame. If it falls within the range 12-003-069 to 12-020-035, it is affected.
Stop using the ElliptiGO 11R immediately and contact the company to get free replacement drive arms installed by an authorized dealer.
We’ve drafted a message you can send ElliptiGO to request your refund or repair — edit it as you like.
Subject: Recall 1474 — ElliptiGO ElliptiGO 11R outdoor elliptical cycles Hello, I own a ElliptiGO 11R outdoor elliptical cycles that is covered by recall 1474 from ElliptiGO. The official recall notice states: Consumers should stop using the ElliptiGO 11R cycles included in the recall immediately and contact the firm to receive free replacement drive arms to be installed by an authorized dealer. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
