JELD-WEN recalls interior bifold doors with a specific pivot pin design that can break, causing doors to disengage and pose impact hazards. Consumers must stop using and contact for free replacement hardware.
The lower pivot pin can break causing the door to disengage from the overhead track, posing an impact hazard.
JELD-WEN is recalling interior bifold doors that have a lower pivot pin with 12 rectangular indentations. This design flaw can cause the door to disengage from the track, creating an impact hazard. Affected consumers should stop using the doors and contact JELD-WEN for free replacement hardware.
The lower pivot pin can break during normal use, causing the door to disengage from the overhead track. This disengagement can lead to the door impacting nearby objects or people, creating a potential impact hazard.
Homeowners with JELD-WEN or Reliabilt interior bifold doors that have 12 rectangular indentations on the pivot pin collar are most at risk. These doors are typically used in homes for interior room transitions.
Check for bifold doors with a pivot pin that has 12 rectangular indentations in the collar at the end of the white plastic sleeve. These doors were sold with specific model numbers and were installed with the described pivot pin design.
Immediately stop using the affected bifold doors to prevent potential disengagement.
Reach out to JELD-WEN for assistance in identifying and obtaining free replacement hardware and technical support.
Consumers should stop using the doors and contact JELD-WEN for assistance in identifying and obtaining free replacement hardware and technical assistance.
JELD-WEN and Reliabilt interior bifold doors with pivot pins that have 12 rectangular indentations in the collar at the end of the white plastic sleeve.
Check if your door's pivot pin has 12 rectangular indentations in the collar at the end of the white plastic sleeve.
Stop using the doors and contact JELD-WEN for free replacement hardware and technical assistance.
We’ve drafted a message you can send JELD-WEN to request your refund or repair — edit it as you like.
Subject: Recall 1225 — JELD-WEN JELD-WEN and Reliabilt Interior Bifold Doors Hello, I own a JELD-WEN and Reliabilt Interior Bifold Doors that is covered by recall 1225 from JELD-WEN. The official recall notice states: Consumers should stop using the doors and contact JELD-WEN for assistance in identifying and obtaining free replacement hardware and technical assistance. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
