IBA recalls myQA iON devices with Article Number MQ10-000 due to potential wrong analysis results when creating two structures with the same name except for one special character difference.
Wrong analysis results can occur if the user creates two structures with the same name, except for one differing by a special character.
IBA is recalling myQA iON dosimetry devices with Article Number MQ10-0: using them may cause incorrect analysis results if two structures have the same name except for one special character difference. This could lead to inaccurate measurements in radiation therapy planning.
The device may produce incorrect analysis results when two structures are named identically except for one special character difference. This error could lead to inaccurate radiation therapy planning if not detected.
Users of myQA iON dosimetry devices with Article Number MQ10-000 are affected. Medical professionals using these devices for radiation therapy planning are most at risk of inaccurate results.
Check for the Article Number MQ10-000 on your myQA iON device. The device also has a UDI-DI code EIBAMQ010000.
Verify the Article Number MQ10-000 and UDI-DI code EIBAMQ010000 on your myQA iON device.
The recall is due to potential wrong analysis results when creating two structures with the same name except for one special character difference.
The official notice does not specify a remedy or action steps beyond checking device details.
The recall does not mention any risk of serious injury or death.
We’ve drafted a message you can send IBA to request your refund or repair — edit it as you like.
Subject: Recall Z-1703-2025 — IBA IBA Hello, I own a IBA that is covered by recall Z-1703-2025 from IBA. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
