Excel Industries recalls Hustler and BigDog lawn mowers due to a fire hazard from a fuel tank vent valve that can leak fuel. Consumers must stop using and contact a dealer for free repair.
The fuel tank vent valve fitting can fail to seal and cause a fuel leak, posing a fire hazard.
Excel Industries is recalling Hustler and BigDog lawn mowers because a fuel tank vent valve can fail to seal, causing fuel leaks that may lead to fire. This hazard affects specific models sold in yellow or red and requires immediate action to prevent fire risks.
The fuel tank vent valve can fail to seal properly, leading to fuel leaks. If fuel leaks near a heat source like the engine or spark plug, it could ignite and cause a fire. This hazard is serious because it can happen during normal use when the mower is operating.
Owners of Hustler lawn mowers in yellow or BigDog lawn mowers in red with specific model numbers and serials listed in the recall are most at risk. These mowers have large mowing decks and were sold between certain dates.
Check for a tag on the left side of the frame in the front of the mower's fender for model and serial numbers. Hustler models are yellow, BigDog models are red. Specific model names and serial number ranges are listed in the recall.
Immediately stop using the recalled lawn mowers as they pose a fire hazard.
Contact a Hustler or BigDog dealer to schedule a free repair for the faulty fuel tank vent valve.
Consumers should immediately stop using the recalled lawn mowers and contact a Hustler or BigDog dealer to schedule an appointment for a free repair. Excel is contacting its customers directly.
Hustler models were sold in yellow; BigDog models were sold in red.
Look for a tag on the left side of the frame in the front of the mower's fender for model and serial numbers. Compare these to the specific model names and serial number ranges listed in the recall.
No, the remedy is to contact a dealer for a free repair, not to return the mower.
We’ve drafted a message you can send Hustler & BigDog to request your refund or repair — edit it as you like.
Subject: Recall 1476 — Hustler & BigDog Hustler and BigDog Lawn Mowers Hello, I own a Hustler and BigDog Lawn Mowers that is covered by recall 1476 from Hustler & BigDog. The official recall notice states: Consumers should immediately stop using the recalled lawn mowers and contact a Hustler or BigDog dealer to schedule an appointment for a free repair. Excel is contacting its customers directly. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
