Bose recalls dual-voltage CineMate II home theater speakers sold outside the U.S. with 220V+ outlets due to fire risk from faulty bass modules. Consumers must stop using and contact Bose for free repair or replacement.
A component in the bass module can fail when used outside of the U.S. in electrical outlets rated at 220 volts or higher, presenting a fire hazard to consumers.
Bose is recalling dual-voltage C:ineMate II home theater speaker systems sold outside the U.S. that could cause fire if used with electrical outlets rated at 220 volts or higher. This is because a component in the bass module may fail under those conditions.
The bass module in these speakers can fail when used with electrical outlets rated at 220 volts or higher, which is common outside the U.S. This failure presents a fire hazard to consumers.
Owners of dual-voltage CineMate II speaker systems sold outside the U.S. that use 220-volt or higher electrical outlets are affected. Those using the speakers with non-U.S. electrical systems are most at risk.
Check for product codes 051365, 051470, or 057971 on the back of the bass module label. These systems were sold outside the U.S. with 220-volt or higher electrical outlets.
Immediately unplug and stop using any dual-voltage CineMate II speaker systems.
Reach out to Bose to arrange a free repair or replacement of the bass module.
Consumers should immediately stop using and unplug any dual-voltage CineMate II systems and contact Bose to arrange for a free repair or replacement of the bass module.
The bass module can fail when used with electrical outlets rated at 220 volts or higher, creating a fire hazard.
Product codes 051365, 051470, or 057971 on the back of the bass module label.
Sold outside the U.S. with electrical outlets rated at 220 volts or higher.
We’ve drafted a message you can send Bose to request your refund or repair — edit it as you like.
Subject: Recall 1230 — Bose Dual-Voltage CineMate II Home Theater Speaker Systems Hello, I own a Dual-Voltage CineMate II Home Theater Speaker Systems that is covered by recall 1230 from Bose. The official recall notice states: Consumers should immediately stop using and unplug any dual-voltage CineMate II systems and contact Bose to arrange for a free repair or replacement of the bass module. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
