Beckman Coulter recalls DxI 9000 Access Immunoassay Analyzers with software version 1.20 that may cause assay errors and delayed results due to incorrect motor/encoder installation.
A new motor/encoder and cable was introduced into instruments manufactured starting with serial number 300141 incorrectly. This incorrect installation is introducing error codes for the Dxl 9000 which prevents the assay from being performed and a delay in results from being generated, and may require field service to resolve the delay.
Beckman Coulter is recalling certain DxI 9000 Access Immunoassay Analyzers that have software version 1.20. These units may show error codes and delay results because of a faulty motor/encoder installation that requires field service to fix.
The analyzer has a motor/encoder and cable installed incorrectly starting from serial number 300141. This causes error codes that prevent proper testing and delays results until field service resolves the issue.
Users of the DxI 9000 Access Immunoassay Analyzer with specific serial numbers and software version 1.20 are affected. Laboratory staff who operate these analyzers are most at risk of delayed results and potential errors.
Check if your DxI 9000 Access Immunoassay Analyzer has software version 1.20 and serial numbers listed in the recall (e.g., 300144, 300145, etc.).
Verify your analyzer's software version is 1.20 and check the serial number against the list provided in the recall.
Reach out to Beckman Coulter for field service assistance if your analyzer shows error codes or delayed results.
Beckman Coulter identified an incorrect motor/encoder installation in some units starting with serial number 300141, causing error codes and delayed results.
No, but if your analyzer shows error codes or delays results, contact Beckman Coulter for field service.
Check your serial number against the list provided in the recall and contact Beckman Coulter for field service assistance.
We’ve drafted a message you can send Beckman Coulter to request your refund or repair — edit it as you like.
Subject: Recall Z-1926-2025 — Beckman Coulter Beckman Coulter Hello, I own a Beckman Coulter that is covered by recall Z-1926-2025 from Beckman Coulter. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
