Mckesson Medical-Surgical recalls HEMOCUE HEMOTROL High 2x1ml Level 3 due to potential cold chain disruptions from severe thunderstorms, which could lead to incorrect or delayed test results. Affected units were sold with specific catalog and GTIN numbers.
transit delays of certain cold chain products due to severe thunderstorms which may caused the products to be stored outside the recommended labeled storage conditions. This failure could increase the probability of an incorrect test result or a delayed test result.
Mckesson Medical-Surgical is recalling HEMOCUE HEMOTROL High 2x1ml Level 3 test kits because severe thunderstorms may have caused them to be stored outside recommended cold conditions. This could lead to incorrect or delayed test results if used.
Severe thunderstorms caused transit delays for certain cold chain products, leading to storage outside the recommended temperature range. This could result in incorrect or delayed test results when the kits are used.
Users of HEMOCUE HEMOTROL High 2x1ml Level 3 test kits purchased between the time of sale and the recall announcement are affected. Healthcare providers and labs using these kits are most at risk.
Check for the catalog number 171003002 or GTIN 8718734960348 on the product label. The product was sold with specific order numbers like 46085136.
Look for the catalog number 171003002 or GTIN 8718734960348 on the product label to confirm if it's affected.
The recall is due to potential cold chain disruptions from severe thunderstorms that may have caused the products to be stored outside recommended temperature conditions, which could lead to incorrect or delayed test results.
Check the product label for the catalog number 171003002 or GTIN 8718734960348. If it matches, contact Mckesson Medical-Surgical for further instructions.
No, the recall is for potential incorrect or delayed test results, not a physical safety hazard.
We’ve drafted a message you can send Mckesson Medical-Surgical to request your refund or repair — edit it as you like.
Subject: Recall Z-1839-2025 — Mckesson Medical-Surgical Mckesson Medical-Surgical Hello, I own a Mckesson Medical-Surgical that is covered by recall Z-1839-2025 from Mckesson Medical-Surgical. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.