Baxter recalls Novum IQ syringe pumps with design flaw causing 'Remove Syringe' screen to stay on after infusion. Only affects models made or repaired after July 4, 2023. No remedy specified in recall notice.
Baxter has identified a design issue which may cause the pump to detect the presence of a syringe flange when no syringe is loaded. When this issue occurs, the pumps 'user interface becomes stuck on the "Remove Syringe" screen when an infusion is complete, and the syringe is unloaded. A System Error 21502 (Flange Sensor Failure) may occur. Please note this issue only affects a subset of Novum IQ syringe pumps manufactured or repaired after July 4, 2023.
Baxter is recalling Novum IQ syringe pumps that may show a stuck 'Remove Syringe' screen after finishing an infusion due to a design issue. This problem only affects pumps manufactured or repaired after July 4, 2023. The recall does not include a fix or return option.
The pump's sensor may incorrectly detect a syringe flange when none is present, causing the display to stay on the 'Remove Syringe' screen after an infusion ends. This could lead to the pump not properly recognizing when the syringe is unloaded, potentially causing delays in treatment.
Healthcare professionals using Baxter Novum IQ syringe pumps for medical treatments are most at risk. This recall applies to pumps made or repaired after July 4, 2023.
Check if your pump has the product code 40800BAXUS and was manufactured or repaired after July 4, 2023. The recall covers all units with this specific product code.
Look for the 'Remove Syringe' screen staying on after an infusion ends to identify potential issues.
The recall notice does not specify any remedy or fix for this issue.
Pumps with product code 40800BAXUS manufactured or repaired after July 4, 2023.
The recall does not require immediate stop use; the issue only affects a subset of pumps and does not pose a serious injury risk.
We’ve drafted a message you can send Baxter to request your refund or repair — edit it as you like.
Subject: Recall Z-1964-2025 — Baxter Baxter Hello, I own a Baxter that is covered by recall Z-1964-2025 from Baxter. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
