Philips recalls X5-1 Transducers refurbished beyond useful life. Affected units have specific model and serial numbers. Stop using immediately to avoid potential failure.
Ultrasound transducer devices were refurbished beyond their useful life.
Philips is recalling X5-1 ultrasound transducers that were refurbished beyond their intended lifespan. This could lead to device failure, but the recall doesn't specify a risk of injury or harm.
These transducers were refurbished beyond their useful life, meaning they may not function properly. This could cause the device to fail during use, potentially leading to inaccurate imaging results.
Users of Philips X5-1 transducers with the listed model and serial numbers are affected. Medical professionals using these devices for ultrasound imaging are most at risk.
Check for model number 989605400802 and specific serial numbers listed in the recall notice. The transducers are sold by Philips Ultrasound, Inc.
Discontinue use of the transducer if it has the listed model and serial numbers.
The transducers were refurbished beyond their useful life, which could cause them to fail during use.
Model number 989605400802 with specific serial numbers listed in the recall notice.
The recall does not specify a return process or remedy, so contact Philips directly for guidance.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2064-2025 — Philips Philips Hello, I own a Philips that is covered by recall Z-2064-2025 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
