Jotul North America recalls four gas fireplace insert models due to electrical shock and burn risks from wiring contacting metal plates. Consumers must stop using and unplug immediately.
The fireplace insert's electrical wiring can come into contact with the metal rating plate on the insert, posing electrical shock and burn hazards to consumers.
Jotul recalls four gas fireplace insert models because their electrical wiring can touch metal plates, causing electrical shock or burns. This affects consumers who use these inserts in vented fireplaces.
The electrical wiring inside the fireplace insert can contact the metal rating plate, creating a risk of electrical shock or burns. This happens when the wiring is damaged or improperly installed.
Owners of Jotul or Scan gas fireplace inserts with model numbers listed in the recall are affected. Those using these inserts in vented fireplaces are most at risk.
Check for the metal rating plate inside the bottom front panel of the insert. Look for model numbers: Jotul GI 450 DVII, Jotul GI 450 DV TSI, Scan 45i, or Scan 45i TSI. Serial numbers range from 30001 to 31056 or 1001 to 1182.
Immediately stop using and unplug the recalled gas fireplace inserts to prevent electrical shock or burns.
Locate the model and serial numbers on the metal rating plate inside the bottom front panel of the insert.
Contact the store where purchased or Jotul directly to schedule a free repair.
Consumers should immediately stop using and unplug the recalled gas fireplace inserts before checking the unit's model and serial numbers. Contact the store where purchased or Jotul directly to schedule a free repair.
Jotul GI 450 DVII, Jotul GI 450 DV TSI, Scan 45i, and Scan 45i TSI models.
Check the metal rating plate inside the bottom front panel for model and serial numbers. Recalled models have specific serial number ranges.
Yes, the electrical wiring can contact the metal plate, causing electrical shock or burns.
Stop using and unplug it immediately, then contact the store or Jotul to schedule a free repair.
We’ve drafted a message you can send Jotul to request your refund or repair — edit it as you like.
Subject: Recall 1258 — Jotul Jotul and Scan gas fireplace inserts Hello, I own a Jotul and Scan gas fireplace inserts that is covered by recall 1258 from Jotul. The official recall notice states: Consumers should immediately stop using and unplug the recalled gas fireplace inserts before checking the unit's model and serial numbers. Contact the store where purchased or Jotul directly to schedule a free repair. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
