Norco recalls 2011 Havoc 24-inch and 26-inch bicycles with serial numbers starting K10DQ, K10FQ, K10IQ, K10KQ, P10K, P10F, or P11B due to frame cracking risk. Consumers must stop using and return for replacement.
The bicycle frame can crack at the joint where the top tube meets the down tube. A cracked tube can separate and cause the rider to lose control, posing a risk of injury or death.
Norco is recalling 2011 Havoc bicycles that could crack at the top tube joint, potentially causing loss of control and injury or death. Affected models have specific serial numbers and colors. Owners must stop using and return the bike for a replacement.
The bicycle frame can crack at the joint where the top tube meets the down tube. If the tube cracks and separates, the rider may lose control, leading to injury or death.
Owners of 2011 Havoc 24-inch (semi-matte grey) or 26-inch (semi-matte red) bicycles with serial numbers starting K10DQ, K10FQ, K10IQ, K10KQ, P10K, P10F, or P11B are affected. Riders using these bikes are at risk of losing control and injury.
Check for serial numbers starting with K10DQ, K10FQ, K10IQ, K10KQ, P10K, P10F, or P11B on the underside of the bottom bracket. The 24-inch models were sold in semi-matte grey, and 26-inch in semi-matte red. Look for "Norco" printed on the firm's crest attached to the head tube.
Immediately stop using the recalled bicycle as it can crack and cause loss of control.
Take the bicycle to an authorized Norco dealer for a replacement.
Consumers should immediately stop using the recalled bike and return it an authorized Norco dealer for a replacement.
2011 Havoc 24-inch (semi-matte grey) and 26-inch (semi-matte red) bicycles.
Check the serial number on the underside of the bottom bracket; it should start with K10DQ, K10FQ, K10IQ, K10KQ, P10K, P10F, or P11B.
Immediately stop using it and return it to an authorized Norco dealer for a replacement.
We’ve drafted a message you can send Norco to request your refund or repair — edit it as you like.
Subject: Recall 1273 — Norco 2011 Havoc Bicycles Hello, I own a 2011 Havoc Bicycles that is covered by recall 1273 from Norco. The official recall notice states: Consumers should immediately stop using the recalled bike and return it an authorized Norco dealer for a replacement. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
