LG recalls three top-loading washing machine models (2010-2011) due to unbalanced loads causing shaking and injury risk. Affected units have specific model/serial numbers; contact LG or Sears for free repair.
An unbalanced load can cause the washing machine to shake excessively and the drum to come loose during use, posing a risk of injury to consumers and property damage to the surrounding area.
LG is recalling three top-loading washing machine models made between 2010 and 2011 because unbalanced loads can cause excessive shaking, potentially leading to injury or property damage. Consumers should stop using the machine if it shakes excessively and contact LG or Sears for a free repair.
An unbalanced load causes the washing machine to shake excessively, which can make the drum come loose during use. This poses a risk of injury to consumers and potential damage to surrounding areas.
Owners of LG and Kenmore Elite top-loading washing machines with model/serial numbers in the specified ranges (2010-2011) are affected. Those who load water-resistant items like mattress pads increase their risk of unbalanced loads.
Check the label on the top back of the washing machine for model and serial numbers. Affected units have specific model/serial number ranges: LG WT5001CW (002KW-111KW), WT5101HV, WT5101HW, Kenmore Elite 29002 (005KW-111KW), and 29272-29278.
If your washing machine shakes excessively, stop using it immediately to prevent injury.
LG or Sears will provide a free in-home repair for affected units.
A new caution label and supplemental information will be inserted into your owner's manual.
Consumers should immediately contact LG or Sears for a free in-home repair of the machine. Consumers will also receive supplemental information to be inserted into their owner's manual and a new caution label to be placed on the washing machine. Consumers who have observed their recalled washing machine shaking excessively should immediately stop using it. Consumers should be aware that loading their machines with water-proof or water-resistant items, such as mattress pads, mattress covers and similar items, increases the chances of loads being unbalanced.
LG and Kenmore Elite top-loading washing machines with model/serial numbers in the specified ranges (2010-2011).
Check the label on the top back of the washing machine for model and serial numbers; affected units have specific ranges like LG WT5001CW (002KW-111KW) or Kenmore Elite 29002 (005KW-111KW).
Immediately stop using it to prevent injury.
No, LG or Sears will provide a free in-home repair.
We’ve drafted a message you can send LG to request your refund or repair — edit it as you like.
Subject: Recall 1272 — LG Top-Loading Washing Machines Hello, I own a Top-Loading Washing Machines that is covered by recall 1272 from LG. The official recall notice states: Consumers should immediately contact LG or Sears for a free in-home repair of the machine. Consumers will also receive supplemental information to be inserted into their owner's manual and a new caution label to be placed on the washing machine. Consumers who have observed their recalled washing machine shaking excessively should immediately stop using it. Consumers should be aware that loading their machines with water-proof or water-resistant items, such as mattress pads, mattress covers and similar items, increases the chances of loads being unbalanced. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
