Philips recalls Ingenia Ambition X MRI scanners with specific model numbers due to potential fire from gradient coil component failures. Affected units may produce smoke or fire if the coil overheats.
The potential for component failures in the Gradient Coil of the affected MR systems may act as a heat source with a potential to produce smoke and/or fire.
Philips is recalling Ingenia Ambition X MRI scanners with model numbers 781356, 782109, and 782138. These scanners have a risk of fire or smoke if the gradient coil overheats due to component failures.
The gradient coil in the affected MRI systems can overheat and act as a heat source, potentially causing smoke or fire. This risk arises from component failures in the coil that may not be immediately detectable.
MRI scanner users and healthcare facilities that own or operate the affected Ingenia Ambition X models. Patients and staff are at risk if the scanner malfunctions.
Check your scanner's model number against the listed numbers: 781356, 782109, or 782138. Also verify serial numbers from the provided list or UDI-DI codes.
Identify your scanner's model number to see if it matches 781356, 782109, or 782138.
Reach out to Philips customer service for assistance with the recall and to confirm if your scanner is affected.
The affected model numbers are 781356, 782109, and 782138.
Compare your scanner's model number to the list: 781356, 782109, or 782138. Also check the serial numbers or UDI-DI codes provided in the recall notice.
Contact Philips customer service to confirm if your scanner is affected and follow their instructions for next steps.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2209-2025 — Philips Philips Hello, I own a Philips that is covered by recall Z-2209-2025 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.