Philips recalls specific C10-3v Transducer Probes with model numbers 989605409562 and others for labeling clarification on useful life in the field. No safety hazard exists; this is a labeling update.
To provide clarification and labelling to define the useful life of ultrasound transducers in the field.
Philips is recalling certain C10-3v Transducer Probes to clarify their useful life in the field through better labeling. This is not a safety hazard but a labeling update to help users understand product longevity.
The recall is for labeling clarification to define the useful life of ultrasound transducers in the field. There is no safety hazard described in the recall notice.
Users of Philips C10-3v Transducer Probes with specific model numbers listed in the recall notice are affected. This recall does not pose a safety risk.
Check if your C10-3v Transducer Probe has model numbers listed in the recall (e.g., 989605409562, 989605438521, etc.) or the unique identifier codes provided in the notice.
Look for the model numbers listed in the recall notice (e.g., 989605409562, 989605438521) on your transducer probe.
No, this recall is for labeling clarification to define the useful life of ultrasound transducers in the field. There is no safety hazard.
No, this recall does not require stopping use. It is a labeling update to help users understand product longevity.
Check the model numbers on your transducer probe against the list provided in the recall notice (e.g., 989605409562, 989605438521).
We’ve drafted a message you can send Philips Ultrasound to request your refund or repair — edit it as you like.
Subject: Recall Z-2350-2025 — Philips Ultrasound Philips Ultrasound Hello, I own a Philips Ultrasound that is covered by recall Z-2350-2025 from Philips Ultrasound. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.