Philips recalls C9-3io Transducer Probes with specific model numbers for labeling clarification on useful life in the field. No immediate action needed beyond checking your unit's serial number.
To provide clarification and labelling to define the useful life of ultrasound transducers in the field.
Philips is recalling certain C9-3io Transducer Probes to clarify their useful life labeling in the field. This recall does not involve safety hazards but aims to improve product information for users.
The recall focuses on labeling the useful life of the transducers in the field to ensure proper usage guidance. This is not a safety hazard but a clarification of product information to help users understand when maintenance or replacement is needed.
Users of Philips C9-3io Transducer Probes with model numbers 989605395612 and serial numbers B2CYBN, B0WM4Z, or B0WM4P are affected. Healthcare professionals using these probes for ultrasound imaging are most at risk.
Check your transducer probe's model number (989605395612) and serial number (B2CYBN, B0WM4Z, or B0WM4P) on the product or its packaging.
Verify your model number and serial number to confirm if your probe is affected by this recall.
No, this recall is for labeling clarification on useful life in the field, not a safety hazard.
No, the recall does not require stopping use; it's for labeling information only.
Check your model number and serial number to confirm if it's affected; no action is needed beyond verification.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2361-2025 — Philips Philips Hello, I own a Philips that is covered by recall Z-2361-2025 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
