Philips recalls specific C9-4v Transducer Probes for labeling clarification on useful life in the field. Affected units have unique model numbers and UDI codes listed. No safety hazard exists; this is a labeling update to help users understand product lifespan.
To provide clarification and labelling to define the useful life of ultrasound transducers in the field.
Philips is recalling certain C9-4v Transducer Probes to update labeling about their expected useful life in the field. This is not a safety hazard but a clarification to help users know when the probe might need replacement. No action is needed beyond checking if your unit is affected.
This recall is for labeling clarification only. Philips is updating the labeling to define the useful life of ultrasound transducers in the field. There is no safety hazard or risk of injury.
Users of Philips C9-4v Transducer Probes with the model numbers or UDI codes listed in the recall notice are affected. This recall does not pose a safety risk but helps clarify product lifespan.
Check if your C9-4v Transducer Probe has a model number from the list provided (e.g., 989605389252) or a unique device identifier (UDI) code starting with (01)00884838061392(21) or similar.
Verify if your C9-4v Transducer Probe has a model number or UDI code listed in the recall notice.
No, this recall is for labeling clarification only. Philips is updating the labeling to define the useful life of ultrasound transducers in the field. There is no safety hazard.
No action is needed. This recall does not pose a safety risk, but you should check if your unit is affected by the model numbers or UDI codes listed.
Check the model number or unique device identifier (UDI) code on your probe against the list provided in the recall notice.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2364-2025 — Philips Philips Hello, I own a Philips that is covered by recall Z-2364-2025 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.