Philips recalls S4-2 Transducer Probes with specific model numbers for clarification on useful life labeling in the field. No safety hazard exists; this is a labeling update to help users understand product lifespan.
To provide clarification and labelling to define the useful life of ultrasound transducers in the field.
Philips is recalling certain S4-2 Transducer Probes to update labeling about their useful life in the field. This is not a safety hazard but a clarification to help users know when the probe might need replacement.
This recall is for labeling clarification only. The transducers do not pose a safety risk; the issue is about providing clear information on how long the probes are expected to function before needing replacement.
Users of Philips S4-2 Transducer Probes with the listed model numbers are affected. Medical professionals using these probes for ultrasound imaging are most at risk of confusion about when to replace them.
Check your S4-2 Transducer Probe for model numbers listed in the recall (e.g., 989605414692, 989605463421). Also look for the unique identifier codes like B2TH04, B2TH20, etc., on the product.
Review your S4-2 Transducer Probe's model number against the list provided in the recall to confirm if it is affected.
Philips will provide updated labeling information to help users understand the useful life of the transducers in the field.
No, this recall is for labeling clarification only. The transducers do not pose a safety risk.
No, you do not need to stop using it. This is a labeling update to help you understand when the probe might need replacement.
Check your model number against the list of affected numbers provided in the recall, such as 989605414692 or the unique identifier codes like B2TH04.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2393-2025 — Philips Philips Hello, I own a Philips that is covered by recall Z-2393-2025 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.