HEICO lighting recalls PLATINUM and TFT neon sign power supply transformers due to fire risk from not meeting UL safety standards. Consumers must stop using and unplug these transformers immediately.
The transformers do not meet the UL standard for this product and pose a fire risk.
HEICO lighting has recalled certain neon sign power supply transformers because they don't meet UL safety standards and could cause fires. If you own one of the recalled models, you should stop using it immediately and get a free replacement from HEICO.
The transformers do not meet UL safety standards, which means they could overheat and start a fire under normal use conditions. This fire hazard is serious enough to require immediate action.
Commercial neon sign users and businesses that have the recalled PLATINUM or TFT models. Those with signs using these transformers are most at risk.
Look for black plastic boxes about 4.5 inches long by 3.5 inches wide with vents on all sides. Check for "HEICO LIGHTING" and model numbers like PLATINUM-9000-30 or TFT-04PL-6000-30.
Unplug the recalled power supply transformer and do not use it until a free replacement is installed.
Contact HEICO lighting to arrange a free professional installation of a safe replacement transformer.
Consumer should stop using these recalled power supply transformers and unplug them immediately until a free replacement transformer has been professionally installed. Contact HEICO lighting to schedule the free installation of a replacement transformer.
The recalled models include PLATINUM-9000-30, PLATINUM-10000-30, PLATINUM-12000-30, TFT-04PL-6000-30, and TFT-06PL-9000-30.
Check for a black plastic box about 4.5 inches long by 3.5 inches wide with vents on all sides and look for "HEICO LIGHTING" and the model numbers listed.
No, HEICO lighting will install a free replacement transformer professionally.
We’ve drafted a message you can send HEICO lighting to request your refund or repair — edit it as you like.
Subject: Recall 1286 — HEICO lighting Power Supply Transformers Hello, I own a Power Supply Transformers that is covered by recall 1286 from HEICO lighting. The official recall notice states: Consumer should stop using these recalled power supply transformers and unplug them immediately until a free replacement transformer has been professionally installed. Contact HEICO lighting to schedule the free installation of a replacement transformer. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
