Pentax recalls EPK-i8020c medical video processors after users reported reddish images and hot light guides causing potential mucous membrane burns during endoscopy.
During endoscopic procedures using a combination of the video processor EPK-i8020c and i20c series video endoscope, the observed image can become reddish or dark. Users have observed smoke like steam and noted that the light guide at the tip is hot during use / after the endoscope is removed from the patient and may cause thermal injury to the patient s mucous membrane.
Pentax is recalling its EPK-i8020c medical video processors due to risks of reddish images and hot light guides that could burn patients' mucous membranes during endoscopic procedures. This is serious enough to require immediate action to prevent potential injury.
The video processor can produce reddish or dark images during endoscopic use, and the light guide at the tip becomes hot when the endoscope is removed from the patient. This heat can cause burns to the patient's mucous membranes, such as in the throat or digestive tract.
Healthcare professionals using the EPK-i8020c video processor with i20c endoscopes during procedures. Patients undergoing endoscopy with this equipment are at risk of thermal injury.
Check for the model number EPK-i8020c on the device. Serial numbers listed in the recall include many starting with B0023Z, C0023Z, D0023Z, or E0023Z prefixes.
Immediately stop using the EPK-i8020c video processor with i20c endoscopes during procedures as it can cause burns to patients' mucous membranes.
Users have reported reddish or dark images and hot light guides that can cause thermal injury to patients' mucous membranes during endoscopic procedures.
The EPK-i8020c model with serial numbers starting with B0023Z, C0023Z, D0023Z, or E0023Z prefixes as listed in the recall.
The recall does not mention a fix; the remedy is null, so users must stop using the device immediately.
We’ve drafted a message you can send Pentax to request your refund or repair — edit it as you like.
Subject: Recall Z-2329-2025 — Pentax Pentax Hello, I own a Pentax that is covered by recall Z-2329-2025 from Pentax. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
