RaySearch Laboratories recalls RayStation software versions 11.0.0.951 and others due to potential duplicate DICOM identifiers. Affected users should check their software version and contact RaySearch for updates.
DICOM SOP Instance UID and Series Instance UID from RayGateway, i.e. the interface to Accuray's iDMS, are not guaranteed to be unique.
RaySearch Laboratories is recalling specific versions of their RayStation radiation therapy software because the DICOM identifiers used in the system might not be unique. This could cause errors in medical imaging data handling, but the recall does not mention immediate safety risks to users.
The software may generate duplicate DICOM identifiers, which are unique codes used to track medical imaging data. If these identifiers are not unique, it could lead to incorrect data being processed in radiation therapy planning systems.
Healthcare professionals using RayStation software versions 11.0.0.951 through 11.0.4.15 for radiation therapy planning are most at risk. The recall targets specific software versions sold between 2021 and 2027.
Check if your RayStation software version is 11.0.0.951, 11.0.1.29, 11.0.3.116, or 11.0.4.15. These versions were sold between 2021 and 2027 with specific unique device identifiers.
Look for the software version number in your RayStation application settings or documentation.
Reach out to RaySearch Laboratories for guidance on updating to a safe version or other remedies.
The recall does not mention any safety risks to patients or users. The issue is about potential data errors in radiation therapy planning systems.
Check your RayStation software version against the listed versions: 11.0.0.951, 11.0.1.29, 11.0.3.116, or 11.0.4.15.
No, the recall does not require immediate discontinuation. Users should check their version and contact RaySearch for updates.
We’ve drafted a message you can send RaySearch Laboratories to request your refund or repair — edit it as you like.
Subject: Recall Z-2491-2025 — RaySearch Laboratories RaySearch Laboratories Hello, I own a RaySearch Laboratories that is covered by recall Z-2491-2025 from RaySearch Laboratories. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
