RaySearch recalls RayStation software versions 12.0.0.932 and others due to potential duplicate DICOM identifiers, which could cause treatment errors in radiation therapy. Affected users should contact RaySearch for updates.
DICOM SOP Instance UID and Series Instance UID from RayGateway, i.e. the interface to Accuray's iDMS, are not guaranteed to be unique.
RaySearch recalls specific versions of its RayStation radiation therapy software because they may generate duplicate DICOM identifiers. This could lead to treatment errors if the software misidentifies patient data during radiation therapy sessions.
The software may produce duplicate DICOM identifiers, which are critical for tracking patient data in radiation therapy. If these identifiers are not unique, the system might incorrectly link patient data, potentially causing treatment errors.
Radiation therapy professionals using RayStation software versions 12.0.0.932 through 12.3.0.119 are affected. Those handling patient treatment plans with these versions face the highest risk.
Check if your RayStation software version is listed: 12.0.0.932, 12.1.0.1221, 12.0.3.68, 12.0.4.12, or 12.3.0.119. The recall covers versions sold between 2021 and 2028.
Review your RayStation software version to see if it matches the recalled versions listed in the notice.
Reach out to RaySearch Laboratories for guidance on next steps and potential updates to the software.
The recall is due to potential duplicate DICOM identifiers in specific software versions, which could cause treatment errors in radiation therapy.
RayStation versions 12.0.0.932, 12.1.0.1221, 12.0.3.68, 12.0.4.12, and 12.3.0.119 are affected.
The recall does not specify a stop-use action; affected users should contact RaySearch for guidance.
We’ve drafted a message you can send RaySearch to request your refund or repair — edit it as you like.
Subject: Recall Z-2492-2025 — RaySearch RaySearch Hello, I own a RaySearch that is covered by recall Z-2492-2025 from RaySearch. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
